Privacy

Our Privacy Policy

DESIGNER SALES UK is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1 The information we collect and how we use it

When you order from us we need to know your full name, postal address, e-mail address, shipping address and order history. At your option you can also provide us with your telephone number and fax number.

We gather this information to allow us to process your registration, process any orders you may make and deal with your payment. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services and products.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please follow the ‘unsubscribe’ procedure mentioned in the e-mail.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please follow the ‘unsubscribe’ procedure mentioned in the e-mail.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please follow the ‘unsubscribe’ procedure mentioned in the e-mail.

Online payments

We use PayPal to bill our users for the services that we provide. PayPal do not retain, share, store or use personally identifiable information for any purpose other than to ensure correct payments and billings.

Security

Every user account is protected by user name and password verification. We store account information in a secure fashion and our support staff do not have access to this information.

2 Our use of cookies

Your privacy is very important to us, so we’ve written this to allay any concerns you may have about our use of cookies.

Cookies are small text files placed on a machine (e.g. computer) to help provide the user (you) with a better website experience.

Cookies can also be used to help us understand how people use our website so we can improve it. Practically all websites do this to some degree.

In general, cookies are used to retain preferences and keep track of information for things like shopping carts and provide anonymous tracking data to third party applications. For instance, if you belong to Facebook or Twitter, cookies may be used to help keep you logged in when posting comments on our blog or when interacting with the websites concerned via their buttons or widgets.

At present, it’s not possible to turn cookies off on this website but if you prefer to disable cookies from ours and other websites, the most effective way is to disable them in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Below is a list of all the cookies we use on our website.

3 How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

• Your information is hosted on secure servers protected by a firewall and anti-virus software
• All customer accounts are protected by a username and password chosen by the customer
• You can change your passwords as and when you choose

However, it is your (the customer’s) responsibility to:

• Protect against any unauthorised access to your personal registration details
• Log off from the registered users only area of the website when not using your machine
• Ensure against other users accessing the registered users area of the website via your machine while you are logged into the registered users area of the website
• Keep your username and password information secret.

We use PayPal who operate a secure server, to process our credit and debit card payments. They encrypt all credit or debit card information and authorise payment directly. This means that your credit card details are never revealed to us. PayPal may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties. To see PayPal’s Privacy Policy please click here.

PayPal will also keep your information confidential. The internal procedures of their Data Controller cover the storage, access and disclosure of your information.

4 Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5 Updating your details

If any of the information that you have provided to DESIGNER SALES UK changes, for example if you change your e-mail, name or address, please let us know the correct information by updating your details via this website. You can do this by logging in to your account via the ‘My account’ link which you will find at the bottom of most pages on this website.

If you wish to cancel your registration please contact us via the ‘Contact us’ page. We will then contact you directly to confirm your request before removing you from our registration database.

6 Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7 How to contact DESIGNER SALES UK

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please go to the Contact Us page on the on-line shopping site.

8 Links to third party sites

DESIGNER SALES UK’s site contains links to other sites and is in no way responsible for the privacy practices or content of those sites.